At Vidya Park, we strive to provide high-quality educational guidance and digital services. Please read our refund policy carefully before purchasing any service.

1. Cancellation

Customers may request cancellation before the purchased service has been initiated.

2. Refund Eligibility

Refund requests may be considered only if:

• The request is submitted within 7 days from the payment date.
• No counselling session has been conducted.
• No consultation has been provided.
• No personalized service has been delivered.
• No digital content has been accessed or downloaded.

3. Non-Refundable Situations

Refunds will not be granted if:

• Services have already been delivered.
• Counselling or consultation has been completed.
• Educational materials or digital resources have been accessed.
• Incorrect information was provided by the customer.
• The customer changes their mind after service delivery.
• Admission outcomes do not meet expectations, as our services are advisory and cannot guarantee admission.

4. Refund Process

To request a refund, contact our support team with:

• Full Name
• Registered Email or Mobile Number
• Payment ID or Transaction Reference
• Reason for the refund request

Each request will be reviewed individually.

5. Refund Timeline

Approved refunds will be processed to the original payment method within 7–10 business days, depending on the bank or payment service provider.

Payment gateway charges, taxes, or processing fees (where applicable) may be deducted.

6. Service Delivery

Digital services may begin immediately after payment confirmation. Once service delivery has started, refund eligibility may no longer apply.

7. Policy Updates

Vidya Park reserves the right to amend this Refund & Cancellation Policy at any time. Updated versions will be published on this page.

8. Contact Us

For refund or cancellation requests, please reach out using the details below.